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Shipping policy

Order Processing Times

Our orders are processed within 1-2 business days. During seasonal times like Black Friday and Christmas, order processing can take up 5 business days. We appreciate your patience while we prepare your order.

Shipping Times

We ship from our warehouses located in the United States. We currently ship to both the United States and Canada with plans to expand to new countries in early 2023.

         *Orders shipping within the United States will arrive within 3-5 business days.

         *Orders shipping internationally to Canada will arrive within 7-10 business days.

Shipping Costs

Orders shipping to an address in the United States with an order value of $39.00 or more before taxes, have free shipping.

Orders shipping to an address in Canada are offered UPS shipping rates which are calculated at checkout based on the total weight of products in your order.

 

We provide real time tracking information on all of our orders. If your order does not arrive by the estimated due date, please wait 48 hours before contacting us. We will do our best to locate the package and extend your timeframe for refunds and exchanges. Should your order arrive damaged, please take photos and send them to us at completebeautysystem@gmail.com. We will send you a return label to ship the items back to us and will send you a new order with brand new products immediately.

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